Pricing and Payment

The prices quoted on Markets Central are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax applicable in Australia (GST).

Payment is accepted by PayPal or credit card. For your peace of mind, all payment information is protected by our SSL (Secure Socket Layer). It is therefore safe and secure to place your order online through our website.

If you would prefer to pay with a credit card over the phone or via fax, please phone 02 4228 4947. Please include your order number, name and credit card information. Payment by these methods is required within 24 hours of order placement.

Out of Stock Items

Just D'Lish aims to keep a wide range of items in stock at all times, however we do occasionally run out of particular products. Out of stock items are generally displayed on the website. In the event that your order contains an item that is out of stock, we will contact you via email to discuss your options prior to shipping your order.


Quality Control

At Just D'Lish, we pride ourselves on the high quality of our products and service. All care is taken to accurately depict and describe our high quality products on our website, however Just D'Lish do not warant that product descriptions or other contents of this site are accurate, complete, reliable, current or error-free. If a product offered by Just D'Lish itself is not as described, please notify us within five days of order receipt).

Returns and Refunds

Just D'Lish offers a 5-day money back guarantee on all products. If the product does not conform to our specification in any way, or is defective, please contact us on 02 4228 4947 or via email to arrange return shipping at our expense.

Just D'Lish does not accept returns or offer refunds for change of mind, or for any other reason not already listed. Please choose carefully.

The products listed on justdlishsoaps.com.au are subject to availability and may be withdrawn at any time without notice. Just D'Lish reserve the right to refuse to accept any order in whole or in part, without giving reason. Should an order be declined by Just D'Lish, a full refund will be offered unless there is fraudulent activity suspected.
Cancellation

To cancel an order, please send an email detailing the transaction to justdlish@optusnet.com.au . If the order has not been shipped, the order will immediately be cancelled without penalty. If the order has already been shipped, the refund policy above will apply.

Just D'Lish Handmade Soaps offers deliveries to most areas of Australia. We offer Free Shipping on all orders over $100 within Australia(Order from our website for this deal). For orders under $100, the following shipping charges apply:
Standard Post within Australia $10 flat-rate Australia-wide*

Please contact us for quote

* Excludes bulky orders and wholesale orders.
Delivery timeframes
Delivery Location Approximate timeframe
NSW - Sydney Metro Next business day
NSW - Outer areas Two business days
QLD - Major Cities Two business days
QLD - Outer areas Three business days
VIC - Most areas Two business days
SA - Most areas Three business days
WA - Most areas Five business days
Other / Remote Locations Please enquire

Just D'Lish aim to ship your order within 48 hours of receiving notification of payment. Please be aware that during busy times, there may be a short delay in dispatch of orders. You will be notified via email if there are any expected delays.

Just D'Lish do not accept liability for delay or damage in the event that nobody is present to accept delivery at the supplied address. Moreover, should inadequate, incomplete, or incorrect delivery details be supplied to Just D'Lish, additional re-shipping costs may apply.